If for any reason you need to get in touch, give me an email!  support@braille.audio

Frequently Asked Questions

Ans: All sounds are 100% royalty-free to use in your commercial releases.   This includes distribution on Spotify/iTunes, Youtube, TV and Movie Placements etc.  For templates and construction kits – you CAN NOT export them “as is” and release them as your own.  This creates havoc on YouTube with content ID situations, so please be respectful of your fellow producers.    Construction kits should be re-imagined.  Templates are for learning purposes and for creating your own track with the included sounds/mixing profile.

Ans: For loops/one-shots, since they are WAV files, they can be used in any DAW or audio platform that accepts WAV format.  For the Presets you will need the latest version of Xfer Serum or related Synth.  RX2 files are “Recycle” or “REX” files and are accepted in some DAWs but not all so you may need a 3rd party plugin to load them but they are native to Reason.

Ans: You have 30 days to try out our product and if for any reason you are unsatisfied, please reach out – support@braille.audio

Ans: When Your Purchase, an email with a download link will be sent to you.  If you create an account with your purchase email, you will be able to re-download it at a later time by logging into your account.

After ordering you will promptly receive an order confirmation via e-mail with a link to download your order. Additionally, you will be able to login to your braille.audio account, go to “Downloads” and find your download there.

Products are delivered instantly via email. You will be sent a link for your download as well as an order confirmation.

Some e-mail services incorrectly flag automated messages from our servers as spam – if you don´t receive anything, please check your spam folders first. You may also accidentally have provided an incorrect e-mail address – in this case please contact us at support@braille.audio to check whether we received your order.

Ans: Email us directly support@braille.audio and we will get back to you within 24 hours.

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